TimedEngage (ENAPIUZ DOO BUDVA) Privacy Policy

Table of Contents

  1. Definitions
  2. Data Collection
  3. Data Use
  4. Data Sharing
  5. Data Security
  6. Data Retention
  7. User Rights
  8. Cookies and Similar Technologies
  9. Third-Party Services
  10. International Data Transfers
  11. Age Restrictions
  12. Privacy Policy Updates
  13. SaaS-Specific Features
  14. Legal Compliance
  15. Marketing Practices
  16. Data Breach Procedures
  17. User Responsibilities
  18. Data Portability
  19. Limitation of Liability
  20. Severability
  21. Contact Us
  22. Changes Log

1. Definitions

In this Privacy Policy:

2. Data Collection

We collect several types of information for various purposes to provide and improve our Services to you.

Types of Data Collected

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

Usage Data

We may also collect information on how the Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Examples of Cookies we use:

3. Data Use

ENAPIUZ uses the collected data for various purposes:

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Legal Basis for Processing

We will only process your personal data when the law allows us to. Most commonly, we will process your personal data in the following circumstances:

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

4. Data Sharing

We may share your personal data with third parties in certain situations:

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal data, transmission of personal data to and from our Services is at your own risk. You should only access the services within a secure environment.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see 'Your Legal Rights' below for further information.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

7. User Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

If you wish to exercise any of the rights set out above, please contact us.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

8. Cookies and Similar Technologies

We use various types of cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more detailed information about the specific cookies we use, please contact us.

9. Third-Party Services

Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We use several third-party services to provide and improve our Services. These include:

For information on how these third parties handle your data, please refer to their respective privacy policies, which can be found on their official websites.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

As a company based in Montenegro serving international customers, we comply with applicable data protection laws regarding cross-border data transfers. We implement appropriate safeguards, such as standard contractual clauses, to protect your data when it is transferred internationally.

11. Age Restrictions

Our Services are not intended for use by anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Privacy Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Services, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. SaaS-Specific Features

TimedEngage features include:

These features involve data collection, processing, and the use of AI/ML technologies for analysis and suggestions.

14. Legal Compliance

This privacy policy is designed to comply with applicable data protection laws in the jurisdictions where we operate, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable.

15. Marketing Practices

By using our services, you may receive marketing communications from us. You can opt out of these communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.

16. Data Breach Procedures

In the event of a data breach, we will notify affected users within 72 hours after it became known to us.

We have procedures in place to detect, report, and investigate suspected personal data breaches. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by law.

17. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for using our services in compliance with our terms of service and applicable laws. Users should promptly notify us of any unauthorized use of their account or any other breach of security.

18. Data Portability

Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format, or transfer it directly to another data controller where technically feasible, in accordance with applicable data protection laws.

19. Limitation of Liability

In no event shall ENAPIUZ, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

20. Severability

If any provision of this Privacy Policy is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of this Privacy Policy will remain in full force and effect.

21. Contact Us

If you have any questions about this Privacy Policy, please contact us:

22. Changes Log

This section will detail all changes made to the privacy policy, including the date of the change, a description of what was changed, and the reason for the change.